/* ==========================================================================
   Glass UI - Ticket details layout, tabs shell, summary, topbar
   Split from glass.tickets.css to keep ticket styles easier to navigate.
   ========================================================================== */

/* --------------------------------------------------------------------------
   9) Ticket details page — workspace layout
-------------------------------------------------------------------------- */

:root[data-ui="glass"] .glass-ticketdetails-page {
    width: 100%;
    max-width: none;
    margin: 0;
    padding: clamp(8px, 1.2vw, 16px);
    padding-bottom: clamp(12px, 2vw, 24px);
}

:root[data-ui="glass"] .glass-ticketdetails-topbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0;
    padding: 0 12px;
    border-radius: var(--radius-2);
    min-width: 0;
    margin-bottom: 20px;
}

:root[data-ui="glass"] .glass-ticketdetails-workspace {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    gap: 20px;
    align-items: stretch;
    min-height: min(74vh, 860px);
}

:root[data-ui="glass"] .glass-ticketdetails-left,
:root[data-ui="glass"] .glass-ticketdetails-right {
    min-width: 0;
    min-height: 0;
    height: 100%;
}

:root[data-ui="glass"] .glass-ticketdetails-left {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

:root[data-ui="glass"] .glass-ticketdetails-right {
    display: flex;
    flex-direction: column;
    gap: 20px;
    min-height: min(74vh, 860px);
}

:root[data-ui="glass"] .glass-ticketdetails-righttop {
    flex: 0 0 auto;
    display: flex;
    flex-direction: column;
    gap: 20px;
}

:root[data-ui="glass"] .glass-ticketdetails-chat {
    flex: 1 1 auto;
    min-height: 360px;
    background: var(--surface-1) !important;
    border: 1px solid var(--border-1) !important;
    box-shadow: var(--shadow-surface) !important;
    border-radius: var(--radius-2);
    overflow: hidden;
}

:root[data-ui="glass"] .glass-ticketdetails-composer {
    flex: 0 0 auto;
    border-radius: var(--radius-2);
}

:root[data-ui="glass"] .customer-profile-copy-address {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    max-width: 100%;
    min-width: 0;
    padding: 2px 0;
    border: 0;
    background: transparent;
    color: var(--text-2);
    cursor: pointer;
    text-align: left;
    font: inherit;
}

    :root[data-ui="glass"] .customer-profile-copy-address:hover {
        color: var(--accent-primary);
    }

    :root[data-ui="glass"] .customer-profile-copy-address:focus-visible {
        outline: none;
        color: var(--accent-primary);
    }

:root[data-ui="glass"] .customer-profile-copy-address__text {
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

:root[data-ui="glass"] .customer-profile-header {
    width: 100%;
    min-width: 0;
}

:root[data-ui="glass"] .customer-profile-main {
    flex: 1 1 auto;
    min-width: 0;
}

:root[data-ui="glass"] .customer-profile-conversation-mode {
    flex: 0 0 auto;
    align-self: center;
    min-width: 0;
    margin-inline: 12px 4px;
    padding-inline: 6px;
    color: var(--text-secondary);
    font-weight: 500;
    text-transform: none;
}

:root[data-ui="glass"] .customer-profile-conversation-mode__source {
    color: var(--text-secondary);
    font-weight: 400;
}

/* The mode button never wraps its words over several lines (AI-1754). In a
   narrow context column it first drops where the setting came from, then its
   label; the icon and the tooltip keep saying the same thing, and the customer's
   name and address keep the room. */
:root[data-ui="glass"] .customer-profile-conversation-mode {
    white-space: nowrap;
}

@media (min-width: 961px) {
    :root[data-ui="glass"] .glass-ticketdetails-righttop {
        container-type: inline-size;
        container-name: ticket-righttop;
    }
}

@container ticket-righttop (max-width: 680px) {
    :root[data-ui="glass"] .customer-profile-conversation-mode__source {
        display: none;
    }
}

@container ticket-righttop (max-width: 540px) {
    :root[data-ui="glass"] .customer-profile-conversation-mode {
        min-width: 32px;
        margin-inline: 4px 0;
    }

    :root[data-ui="glass"] .customer-profile-conversation-mode .mud-button-label {
        font-size: 0;
    }

    :root[data-ui="glass"] .customer-profile-conversation-mode .mud-button-icon-start {
        margin-inline: 0;
    }
}

@media (max-width: 700px) {
    :root[data-ui="glass"] .customer-profile-header {
        flex-wrap: wrap;
    }

    :root[data-ui="glass"] .customer-profile-conversation-mode {
        order: 10;
        margin: 8px 0 0 48px;
        align-self: flex-start;
    }
}

/* --------------------------------------------------------------------------
   10) Ticket details tabs shell
-------------------------------------------------------------------------- */

/* Minimal fix only: keep MudTabs default behavior, only prevent badge clipping */
:root[data-ui="glass"] .ticket-details-tabs-control .mud-tabs-tabbar {
    padding-top: 8px;
}

:root[data-ui="glass"] .ticket-details-tabs-control .mud-tab {
    position: relative;
    overflow: visible !important;
}

    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab .mud-badge-root,
    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab .mud-badge-wrapper,
    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab .mud-tab-badge {
        overflow: visible !important;
    }

    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab .mud-badge {
        z-index: 2;
    }

    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab .mud-ripple,
    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab .mud-ripple-element,
    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab .mud-ripple-child,
    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab .mud-ripple-effect,
    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab .mud-ripple-effect-expanding,
    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab .mud-ripple-effect-fading {
        display: none !important;
        opacity: 0 !important;
        animation: none !important;
        transition: none !important;
    }

    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab,
    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab .mud-tab-content {
        transition: color 120ms ease, background-color 120ms ease, box-shadow 120ms ease;
    }

        :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab:hover {
            background: color-mix(in srgb, var(--accent-primary), transparent 94%);
        }

        :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab.mud-tab-active,
        :root[data-ui="glass"] .ticket-details-tabs-control .mud-tab.mud-tab-active:hover {
            background: transparent;
        }

    :root[data-ui="glass"] .ticket-details-tabs-control .mud-tabs-slider {
        transition: transform 160ms ease, width 160ms ease;
    }

    /* jajaja dit fixt die AI toch niet met zijn css skills...*/

/* Height only */
:root[data-ui="glass"] .glass-ticketdetails-right {
    display: flex;
    flex-direction: column;
    gap: 12px;
    min-width: 0;
    min-height: 0;
    height: 100%;
}

:root[data-ui="glass"] .glass-ticketdetails-righttop {
    flex: 0 0 auto;
}

:root[data-ui="glass"] .glass-ticketdetails-tabs {
    flex: 1 1 auto;
    min-width: 0;
    min-height: 0;
    display: flex;
    flex-direction: column;
}

    :root[data-ui="glass"] .glass-ticketdetails-tabs .mud-tabs {
        flex: 1 1 auto;
        min-height: 0;
    }

    :root[data-ui="glass"] .glass-ticketdetails-tabs .mud-tabs-panels {
        flex: 1 1 auto;
        min-height: 0;
    }

    :root[data-ui="glass"] .glass-ticketdetails-tabs .mud-tab-panel {
        min-height: 0;
        height: 100%;
    }

/* --------------------------------------------------------------------------
   11) Ticket details summary panel
-------------------------------------------------------------------------- */

:root[data-ui="glass"] .mud-paper.glass-ticketdetails-summary {
    border-radius: 18px !important;
}

:root[data-ui="glass"] .mud-paper.glass-ticketdetails-summary--expanded {
    background: color-mix(in srgb, var(--surface-1), transparent 4%) !important;
    border: 1px solid var(--border-1) !important;
    box-shadow: var(--shadow-surface) !important;
    backdrop-filter: blur(18px) !important;
    -webkit-backdrop-filter: blur(18px) !important;
}

:root[data-ui="glass"] .ticket-summary-panel__title {
    font-weight: 760;
    line-height: 1.15;
    color: var(--text-2);
    margin-bottom: 0;
}

:root[data-ui="glass"] .ticket-summary-panel__content {
    margin-top: 2px;
    white-space: pre-wrap;
    line-height: 1.5;
    color: var(--text-1);
    font-weight: 410;
}

/* --------------------------------------------------------------------------
   12) TicketTopbar layout
-------------------------------------------------------------------------- */

:root[data-ui="glass"] .ticket-topbar-shell {
    display: flex;
    align-items: center;
    gap: 10px;
    width: 100%;
    min-width: 0;
    flex-wrap: nowrap;
    row-gap: 8px;
}

:root[data-ui="glass"] .ticket-topbar-left,
:root[data-ui="glass"] .ticket-topbar-mid,
:root[data-ui="glass"] .ticket-topbar-right {
    min-width: 0;
}

:root[data-ui="glass"] .ticket-topbar-left {
    display: flex;
    align-items: center;
    gap: 10px;
    min-width: 0;
    flex: 1 1 420px;
}

:root[data-ui="glass"] .ticket-topbar-title {
    min-width: 0;
    flex: 1 1 auto;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

:root[data-ui="glass"] .ticket-topbar-agechips {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    min-width: 0;
    flex: 0 1 auto;
    flex-wrap: wrap;
}

:root[data-ui="glass"] .ticket-topbar-context-action {
    display: none !important;
    position: relative;
}

:root[data-ui="glass"] .ticket-topbar-context-action.has-context::after {
    content: "";
    position: absolute;
    top: 6px;
    right: 6px;
    width: 6px;
    height: 6px;
    border-radius: 999px;
    background: var(--accent-primary);
    box-shadow: 0 0 0 2px color-mix(in srgb, var(--surface-1), transparent 4%);
}

:root[data-ui="glass"] .ticket-topbar-agechip {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    min-height: 22px;
    padding: 2px 8px;
    border-radius: 999px;
    border: 1px solid var(--border-1);
    background: color-mix(in srgb, var(--surface-2), transparent 30%);
    color: var(--text-2);
    font-size: 11px;
    font-weight: 760;
    line-height: 1.1;
    white-space: nowrap;
}

    :root[data-ui="glass"] .ticket-topbar-agechip .mud-icon-root {
        font-size: 14px;
        opacity: .76;
    }

:root[data-ui="glass"] .ticket-topbar-agechip--important {
    border-color: color-mix(in srgb, var(--accent-warning), transparent 58%);
    background: color-mix(in srgb, var(--accent-warning), transparent 90%);
    color: color-mix(in srgb, var(--text-1), var(--accent-warning) 18%);
}

    :root[data-ui="glass"] .ticket-topbar-agechip--important .mud-icon-root {
        color: color-mix(in srgb, var(--accent-warning), #a16207 35%);
        opacity: .95;
    }

:root[data-ui="glass"] .ticket-topbar-agechip--urgent {
    border-color: color-mix(in srgb, var(--mud-palette-error), transparent 48%);
    background: color-mix(in srgb, var(--mud-palette-error), transparent 88%);
    color: color-mix(in srgb, var(--text-1), var(--mud-palette-error) 24%);
}

    :root[data-ui="glass"] .ticket-topbar-agechip--urgent .mud-icon-root {
        color: color-mix(in srgb, var(--mud-palette-error), #7f1d1d 28%);
        opacity: .96;
    }

:root[data-ui="glass"] .ticket-topbar-mid {
    display: flex;
    align-items: center;
    gap: 10px;
    min-width: 0;
    flex: 1 1 620px;
    flex-wrap: nowrap;
}

:root[data-ui="glass"] .ticket-topbar-mid.has-support-groups {
    flex-basis: 740px;
}

:root[data-ui="glass"] .ticket-topbar-block {
    min-width: 0;
    flex: 0 1 auto;
}

:root[data-ui="glass"] .ticket-topbar-status {
    width: auto;
    min-width: 124px;
    flex: 0 1 150px;
}

    :root[data-ui="glass"] .ticket-topbar-status .mud-select,
    :root[data-ui="glass"] .ticket-topbar-status .mud-input-control,
    :root[data-ui="glass"] .ticket-topbar-status .mud-input {
        width: 100%;
        min-width: 0;
    }

:root[data-ui="glass"] .ticket-topbar-agent {
    min-width: 180px;
    flex: 0 1 250px;
}

    :root[data-ui="glass"] .ticket-topbar-agent .mud-input-control,
    :root[data-ui="glass"] .ticket-topbar-agent .mud-autocomplete,
    :root[data-ui="glass"] .ticket-topbar-agent .mud-input {
        min-width: 0;
        width: 100%;
    }

:root[data-ui="glass"] .ticket-topbar-group {
    min-width: 150px;
    flex: 0 1 190px;
}

    :root[data-ui="glass"] .ticket-topbar-group .mud-select,
    :root[data-ui="glass"] .ticket-topbar-group .mud-input-control,
    :root[data-ui="glass"] .ticket-topbar-group .mud-input {
        width: 100%;
        min-width: 0;
    }

:root[data-ui="glass"] .ticket-topbar-chips {
    display: flex;
    align-items: center;
    gap: 8px;
    min-width: 0;
    flex: 1 1 260px;
    flex-wrap: nowrap;
    overflow: hidden;
}

    :root[data-ui="glass"] .ticket-topbar-chips .mud-chip {
        min-width: 0;
        flex: 0 1 auto;
        max-width: min(260px, 100%);
        border-radius: 14px;
        border: 1px solid color-mix(in srgb, var(--border-1), transparent 10%);
        background: color-mix(in srgb, var(--surface-2), transparent 18%);
        backdrop-filter: blur(calc(var(--glass-blur) - 6px));
        -webkit-backdrop-filter: blur(calc(var(--glass-blur) - 6px));
        box-shadow: 0 10px 30px color-mix(in srgb, rgba(2, 6, 23, 0.18), transparent 70%), inset 0 1px 0 color-mix(in srgb, var(--sheen-1), transparent 30%);
        transition: transform 120ms ease, background-color 120ms ease, border-color 120ms ease, box-shadow 120ms ease;
    }

        :root[data-ui="glass"] .ticket-topbar-chips .mud-chip::before {
            content: "";
            position: absolute;
            inset: -1px;
            border-radius: inherit;
            pointer-events: none;
            background: radial-gradient(280px 120px at 25% 0%, color-mix(in srgb, var(--sheen-1), transparent 45%), transparent 60%);
            opacity: 0.55;
        }

        :root[data-ui="glass"] .ticket-topbar-chips .mud-chip:hover {
            background: color-mix(in srgb, var(--surface-1), transparent 10%);
            border-color: var(--border-2);
            transform: translateY(-1px);
            box-shadow: 0 14px 36px color-mix(in srgb, rgba(2, 6, 23, 0.22), transparent 70%), inset 0 1px 0 color-mix(in srgb, var(--sheen-1), transparent 25%);
        }

        :root[data-ui="glass"] .ticket-topbar-chips .mud-chip:active {
            transform: translateY(0);
        }

        :root[data-ui="glass"] .ticket-topbar-chips .mud-chip.mud-chip-size-small {
            min-height: 40px;
            padding-top: 6px;
            padding-bottom: 6px;
            padding-left: 8px;
            padding-right: 8px;
            margin-top: 8px;
        }

            :root[data-ui="glass"] .ticket-topbar-chips .mud-chip.mud-chip-size-small .mud-chip-content {
                line-height: 1.15;
            }

    :root[data-ui="glass"] .ticket-topbar-chips .mud-chip-content {
        min-width: 0;
        max-width: 100%;
        overflow: hidden;
        text-overflow: ellipsis;
        white-space: nowrap;
        color: color-mix(in srgb, var(--text-1), transparent 6%);
        font-weight: 750;
    }

        :root[data-ui="glass"] .ticket-topbar-chips .mud-chip-content .mud-icon-root {
            opacity: 0.82;
        }

:root[data-ui="glass"] .ticket-topbar-right {
    margin-left: auto;
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 10px;
    min-width: 0;
    flex: 0 0 auto;
    white-space: nowrap;
}

/* Keep channel helper content shrinkable inside chips */
:root[data-ui="glass"] .ticket-topbar-chips .glass-channel-inline {
    min-width: 0;
    max-width: 100%;
}

:root[data-ui="glass"] .ticket-topbar-chips .glass-channel-inline__value {
    min-width: 0;
    max-width: 100%;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

/* First allow shrinking, only later allow wrapping */
@media (max-width: 1540px) {
    :root[data-ui="glass"] .ticket-topbar-left {
        flex: 1 1 320px;
    }

    :root[data-ui="glass"] .ticket-topbar-mid {
        flex: 1 1 520px;
    }

    :root[data-ui="glass"] .ticket-topbar-agent {
        min-width: 160px;
        flex-basis: 210px;
    }

    :root[data-ui="glass"] .ticket-topbar-group {
        min-width: 138px;
        flex-basis: 165px;
    }

    :root[data-ui="glass"] .ticket-topbar-chips .mud-chip {
        max-width: min(220px, 100%);
    }
}

/* Only when really needed: place actions row below */
@media (max-width: 1240px) {
    :root[data-ui="glass"] .ticket-topbar-shell {
        flex-wrap: wrap;
        align-items: flex-start;
    }

    :root[data-ui="glass"] .ticket-topbar-right {
        width: 100%;
        justify-content: flex-end;
        margin-left: 0;
    }
}

/* Phone / narrow tablet */
@media (max-width: 960px) {
    :root[data-ui="glass"] .ticket-topbar-shell {
        flex-wrap: wrap;
        gap: 8px;
    }

    :root[data-ui="glass"] .ticket-topbar-left,
    :root[data-ui="glass"] .ticket-topbar-mid,
    :root[data-ui="glass"] .ticket-topbar-right {
        width: 100%;
        flex: 1 1 100%;
    }

    :root[data-ui="glass"] .ticket-topbar-mid {
        flex-wrap: wrap;
    }

    :root[data-ui="glass"] .ticket-topbar-status {
        flex: 1 1 150px;
    }

    :root[data-ui="glass"] .ticket-topbar-agent {
        flex: 1 1 220px;
    }

    :root[data-ui="glass"] .ticket-topbar-group {
        flex: 1 1 180px;
    }

    :root[data-ui="glass"] .ticket-topbar-chips {
        width: 100%;
        flex: 1 1 100%;
        flex-wrap: wrap;
        overflow: visible;
    }

        :root[data-ui="glass"] .ticket-topbar-chips .mud-chip {
            max-width: 100%;
        }
}

@media (max-width: 960px) {
    :root[data-ui="glass"] .ticket-topbar-shell {
        align-items: center;
        gap: 6px;
    }

    :root[data-ui="glass"] .ticket-topbar-left {
        display: grid;
        grid-template-columns: auto auto minmax(0, 1fr) auto;
        gap: 6px;
        align-items: center;
    }

    :root[data-ui="glass"] .ticket-topbar-left > .mud-icon-button-root {
        margin-left: -4px;
    }

    :root[data-ui="glass"] .ticket-topbar-title-wrap {
        min-width: 0;
    }

    :root[data-ui="glass"] .ticket-topbar-title {
        font-size: 0.78rem;
        max-width: 100%;
    }

    :root[data-ui="glass"] .ticket-topbar-agechips {
        justify-content: flex-end;
        flex-wrap: nowrap;
        overflow: hidden;
    }

    :root[data-ui="glass"] .ticket-topbar-agechip {
        min-height: 20px;
        padding: 1px 7px;
        font-size: 10px;
    }

    :root[data-ui="glass"] .ticket-topbar-mid {
        display: grid;
        grid-template-columns: minmax(0, 1fr) minmax(0, 1.35fr);
        gap: 8px;
        width: 100%;
    }

    :root[data-ui="glass"] .ticket-topbar-status,
    :root[data-ui="glass"] .ticket-topbar-group,
    :root[data-ui="glass"] .ticket-topbar-agent {
        min-width: 0;
        width: 100%;
        flex: none;
    }

    :root[data-ui="glass"] .ticket-topbar-mid.has-support-groups .ticket-topbar-agent {
        grid-column: 1 / -1;
    }

    :root[data-ui="glass"] .ticket-topbar-mid .mud-input-control {
        margin-top: 0;
        margin-bottom: 0;
    }

    :root[data-ui="glass"] .ticket-topbar-mid .mud-input-control > .mud-input-control-input-container > div.mud-input.mud-input-outlined {
        min-height: 38px;
    }

    :root[data-ui="glass"] .ticket-topbar-mid .mud-input-label {
        font-size: 0.72rem;
    }

    :root[data-ui="glass"] .ticket-topbar-right {
        justify-content: flex-end;
        gap: 0;
        overflow-x: auto;
        padding-top: 0;
        scrollbar-width: none;
    }

    :root[data-ui="glass"] .ticket-topbar-right::-webkit-scrollbar {
        display: none;
    }

    :root[data-ui="glass"] .ticket-topbar-right .mud-icon-button-root {
        width: 34px;
        height: 34px;
        padding: 5px;
    }

    :root[data-ui="glass"] .ticket-topbar-right .mud-chip {
        display: none;
    }
}

::highlight(ticket-conversation-search) {
    color: inherit;
    background-color: color-mix(in srgb, var(--mud-palette-warning) 55%, transparent);
}

::highlight(ticket-conversation-search-current) {
    color: var(--mud-palette-dark-text);
    background-color: var(--mud-palette-warning);
}

/* Customer profile: channels the customer has been in contact on */
:root[data-ui="glass"] .customer-profile-channels {
    display: flex;
    flex-wrap: wrap;
    gap: .35rem .5rem;
    margin-top: .25rem;
}

:root[data-ui="glass"] .customer-profile-channel {
    display: inline-flex;
    align-items: center;
    gap: .35rem;
    max-width: 100%;
    padding: .15rem .5rem;
    border-radius: 999px;
    border: 1px solid var(--mud-palette-lines-default);
    font-size: .78rem;
    color: var(--mud-palette-text-secondary);
}

:root[data-ui="glass"] .customer-profile-channel--current {
    color: var(--mud-palette-text-primary);
    border-color: var(--mud-palette-primary);
}

:root[data-ui="glass"] .customer-profile-channel__address {
    max-width: 12rem;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

:root[data-ui="glass"] .customer-profile-channel__when {
    opacity: .75;
}

:root[data-ui="glass"] .customer-profile-channel__open {
    padding: 0 .4rem;
    border-radius: 999px;
    background: var(--mud-palette-primary);
    color: var(--mud-palette-primary-text);
    font-weight: 600;
    text-decoration: none;
}