/* ==========================================================================
   Glass UI — Tickets list page (app-specific)
   ========================================================================== */

/* --------------------------------------------------------------------------
   1) Page layout
-------------------------------------------------------------------------- */

:root[data-ui="glass"] .glass-tickets-page {
    max-width: 1800px;
    margin: 0 auto;
    padding: 24px 16px 56px 16px;
}

:root[data-ui="glass"] .glass-tickets-layout {
    display: grid;
    grid-template-columns: 360px minmax(0, 1fr);
    gap: 16px;
    align-items: start;
}

:root[data-ui="glass"] .glass-tickets-sidebar {
    position: sticky;
    top: 88px;
    max-height: calc(100vh - 110px);
    overflow: auto;
}

:root[data-ui="glass"] .glass-tickets-main {
    min-width: 0;
}

/* --------------------------------------------------------------------------
   2) DataGrid containment + small helpers
-------------------------------------------------------------------------- */

:root[data-ui="glass"] .glass-tickets-grid-wrap {
    min-width: 0;
    overflow-x: hidden;
}

    :root[data-ui="glass"] .glass-tickets-grid-wrap .mud-table-root {
        table-layout: fixed;
        width: 100%;
    }

    :root[data-ui="glass"] .glass-tickets-grid-wrap .mud-table-cell {
        overflow: hidden;
    }

/* Small pill icon button reuse */
:root[data-ui="glass"] .glass-tickets-iconbtn {
    border-radius: 999px;
}

/* --------------------------------------------------------------------------
   3) Ticket row (desktop/tablet markup)
   Used by: .glass-ticketrow + __top/__bottom, etc.
-------------------------------------------------------------------------- */

:root[data-ui="glass"] .glass-ticketrow {
    padding: 10px 12px;
    display: flex;
    flex-direction: column;
    gap: 8px;
    min-width: 0; /* important for ellipsis/clamp */
}

/* Top line: subject area + meta (right) */
:root[data-ui="glass"] .glass-ticketrow__top {
    display: grid;
    grid-template-columns: 1fr auto;
    align-items: start;
    gap: 12px;
    min-width: 0;
}

:root[data-ui="glass"] .glass-ticketrow__titlewrap {
    display: flex;
    align-items: baseline;
    gap: 10px;
    min-width: 0;
}

/* Ticket nr pill (token-driven) */
:root[data-ui="glass"] .glass-ticketrow__nr {
    font-weight: 800;
    font-size: 12px;
    padding: 4px 8px;
    border-radius: 999px;
    border: 1px solid var(--border-1);
    background: var(--surface-2);
    white-space: nowrap;
    flex: 0 0 auto;
}

/* Subject: multi-line clamp */
:root[data-ui="glass"] .glass-ticketrow__subject {
    font-weight: 850;
    letter-spacing: -0.01em;
    color: var(--text-1);
    font-size: 1.06rem;
    line-height: 1.2;
    min-width: 0;
    overflow: hidden;
    display: -webkit-box;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2; /* desktop default */
}

/* Meta on the right */
:root[data-ui="glass"] .glass-ticketrow__meta {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    white-space: nowrap;
    flex: 0 0 auto;
    color: var(--text-2);
    font-weight: 750;
}

:root[data-ui="glass"] .glass-ticketrow__time {
    opacity: 0.85;
    font-weight: 650;
    font-size: 12px;
}

/* Bottom line: left info + right actions */
:root[data-ui="glass"] .glass-ticketrow__bottom {
    display: grid;
    grid-template-columns: 1fr auto;
    align-items: center;
    gap: 12px;
    min-width: 0;
}

:root[data-ui="glass"] .glass-ticketrow__left {
    display: flex;
    align-items: center;
    gap: 14px;
    min-width: 0;
    flex-wrap: wrap;
}

:root[data-ui="glass"] .glass-ticketrow__secondary {
    color: var(--text-2);
    font-weight: 650;
    font-size: 0.92rem;
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

:root[data-ui="glass"] .glass-ticketrow__email {
    max-width: 340px;
}

:root[data-ui="glass"] .glass-ticketrow__org {
    max-width: 220px;
}

:root[data-ui="glass"] .glass-ticketrow__agent {
    max-width: 220px;
}

:root[data-ui="glass"] .glass-ticketrow__right {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    white-space: nowrap;
    flex: 0 0 auto;
}

:root[data-ui="glass"] .glass-ticketrow__labels {
    display: inline-flex;
    align-items: center;
    gap: 6px;
}

:root[data-ui="glass"] .glass-ticketrow__more {
    color: var(--text-2);
    font-weight: 850;
    font-size: 0.85rem;
    padding: 2px 8px;
    border-radius: 999px;
    border: 1px solid var(--border-1);
    background: color-mix(in srgb, var(--surface-2), transparent 30%);
    white-space: nowrap;
}

/* --------------------------------------------------------------------------
   4) Ticket row state — locked / being handled
-------------------------------------------------------------------------- */

:root[data-ui="glass"] .glass-ticketrow.is-locked {
    position: relative;
    border-radius: 16px;
    background: color-mix(in srgb, var(--accent-warning), transparent 92%);
    box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--accent-warning), transparent 78%);
}

    /* Left accent bar */
    :root[data-ui="glass"] .glass-ticketrow.is-locked::before {
        content: "";
        position: absolute;
        left: 0;
        top: 10px;
        bottom: 10px;
        width: 4px;
        border-radius: 999px;
        background: color-mix(in srgb, var(--accent-warning), var(--accent-info) 20%);
        opacity: 0.9;
    }

    /* Slightly mute content so the badge pops */
    :root[data-ui="glass"] .glass-ticketrow.is-locked .glass-ticketrow__subject {
        opacity: 0.92;
    }

    :root[data-ui="glass"] .glass-ticketrow.is-locked .glass-ticketrow__secondary,
    :root[data-ui="glass"] .glass-ticketrow.is-locked .glass-ticketrow__time {
        opacity: 0.82;
    }

/* Badge */
:root[data-ui="glass"] .glass-ticketrow__lock-badge {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    width: fit-content;
    max-width: 100%;
    padding: 6px 10px;
    border-radius: 999px;
    border: 1px solid color-mix(in srgb, var(--accent-warning), transparent 70%);
    background: color-mix(in srgb, var(--surface-1), transparent 25%);
    color: var(--text-1);
    font-weight: 800;
    font-size: 12px;
    letter-spacing: -0.01em;
}

/* Badge dot */
:root[data-ui="glass"] .glass-ticketrow__lock-dot {
    width: 8px;
    height: 8px;
    border-radius: 999px;
    background: var(--accent-warning);
    box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent-warning), transparent 85%);
}

/* Truncate long names nicely */
:root[data-ui="glass"] .glass-ticketrow__lock-text {
    max-width: min(520px, 100%);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

/* --------------------------------------------------------------------------
   5) Ticket row (mobile markup)
   Used by: .glass-ticketrow__mobile*
-------------------------------------------------------------------------- */

:root[data-ui="glass"] .glass-ticketrow__mobile {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

:root[data-ui="glass"] .glass-ticketrow__mobile-subject {
    font-weight: 900;
    font-size: 1.05rem;
    line-height: 1.25;
    letter-spacing: -0.01em;
    display: -webkit-box;
    -webkit-line-clamp: 3;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

:root[data-ui="glass"] .glass-ticketrow__mobile-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    font-size: 0.85rem;
    color: var(--text-2);
    font-weight: 650;
}

:root[data-ui="glass"] .glass-ticketrow__dot {
    opacity: 0.5;
}

:root[data-ui="glass"] .glass-ticketrow__mobile-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
}

:root[data-ui="glass"] .glass-ticketrow__time-long {
    font-size: 0.85rem;
    color: var(--text-2);
    font-weight: 650;
}

/* --------------------------------------------------------------------------
   6) Status chip + menu (used in desktop + mobile)
-------------------------------------------------------------------------- */

/* Chip: glass pill feel */
:root[data-ui="glass"] .glass-statuschip {
    border-radius: 999px;
    border: 1px solid var(--border-1) !important;
    background: color-mix(in srgb, var(--surface-2), transparent 30%) !important;
    backdrop-filter: blur(calc(var(--glass-blur) - 6px));
    -webkit-backdrop-filter: blur(calc(var(--glass-blur) - 6px));
    box-shadow: none !important;
    transition: transform 120ms ease, background-color 120ms ease, border-color 120ms ease, box-shadow 120ms ease;
}

    :root[data-ui="glass"] .glass-statuschip.is-clickable {
        cursor: pointer;
    }

        :root[data-ui="glass"] .glass-statuschip.is-clickable:hover {
            transform: translateY(-1px);
            background: color-mix(in srgb, var(--surface-1), transparent 10%) !important;
            border-color: var(--border-2) !important;
            box-shadow: 0 10px 28px color-mix(in srgb, rgba(2, 6, 23, 0.22), transparent 55%) !important;
        }

        :root[data-ui="glass"] .glass-statuschip.is-clickable:active {
            transform: translateY(0);
            box-shadow: none !important;
        }

        :root[data-ui="glass"] .glass-statuschip.is-clickable:focus-visible,
        :root[data-ui="glass"] .glass-statuschip.is-clickable:focus-within {
            outline: none;
            box-shadow: 0 0 0 4px color-mix(in srgb, var(--accent-info), transparent 85%) !important;
            border-color: color-mix(in srgb, var(--accent-info), transparent 35%) !important;
        }

    :root[data-ui="glass"] .glass-statuschip.is-disabled {
        opacity: 0.60;
        cursor: default;
        transform: none !important;
        box-shadow: none !important;
    }

    :root[data-ui="glass"] .glass-statuschip .mud-icon-root {
        opacity: 0.72;
    }

/* Menu surface (popover) */
:root[data-ui="glass"] .mud-popover .mud-menu-list {
    border-radius: 18px !important;
    padding: 10px !important;
    overflow: hidden;
    min-width: 190px;
}

/* Menu items: consistent rows */
:root[data-ui="glass"] .glass-statusmenu__menuitem {
    padding: 0 !important;
}

:root[data-ui="glass"] .glass-statusmenu__item {
    display: grid;
    grid-template-columns: 10px 1fr auto;
    align-items: center;
    gap: 10px;
    width: 100%;
    min-height: 38px;
    padding: 8px 12px;
    border-radius: 14px;
    border: 1px solid transparent;
    background: transparent;
    color: var(--text-1);
    font-weight: 800;
    letter-spacing: -0.01em;
}

:root[data-ui="glass"] .mud-popover .mud-menu-item:hover .glass-statusmenu__item {
    background: color-mix(in srgb, var(--surface-2), transparent 20%) !important;
    border-color: var(--border-1);
}

:root[data-ui="glass"] .mud-popover .mud-menu-item:disabled .glass-statusmenu__item {
    opacity: 0.70;
}

:root[data-ui="glass"] .glass-statusmenu__dot {
    width: 10px;
    height: 10px;
    border-radius: 999px;
    box-shadow: 0 0 0 3px color-mix(in srgb, var(--surface-2), transparent 35%);
}

:root[data-ui="glass"] .glass-statusmenu__dot--open {
    background: var(--accent-primary);
}

:root[data-ui="glass"] .glass-statusmenu__dot--answered {
    background: var(--accent-success);
}

:root[data-ui="glass"] .glass-statusmenu__dot--closed {
    background: var(--accent-error);
}

:root[data-ui="glass"] .glass-statusmenu__text {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

:root[data-ui="glass"] .glass-statusmenu__check {
    opacity: 0.75;
}

/* --------------------------------------------------------------------------
   7) Responsive page scaffolding
-------------------------------------------------------------------------- */

@media (max-width: 960px) {
    :root[data-ui="glass"] .glass-tickets-layout {
        grid-template-columns: 1fr;
    }

    :root[data-ui="glass"] .glass-tickets-page {
        max-width: 100%;
        padding: 14px 10px 40px 10px;
    }

    :root[data-ui="glass"] .glass-tickets-sidebar {
        position: static;
        max-height: unset;
    }

    /* Allow a bit more title on smaller screens (desktop markup only) */
    :root[data-ui="glass"] .glass-ticketrow__subject {
        -webkit-line-clamp: 3;
    }
}

@media (max-width: 640px) {
    :root[data-ui="glass"] .glass-tickets-page {
        max-width: 100%;
        padding: 0 !important;
    }

    :root[data-ui="glass"] .glass-tickets-main.glass-card {
        width: 100%;
        border-radius: 0 !important;
    }

    :root[data-ui="glass"] .glass-tickets-grid-wrap .mud-table-head {
        display: none;
    }

    :root[data-ui="glass"] .glass-tickets-grid-wrap .mud-table-cell {
        padding-top: 14px !important;
        padding-bottom: 14px !important;
    }

    :root[data-ui="glass"] .glass-tickets-main .glass-card__header {
        display: flex;
        flex-direction: column;
        align-items: stretch;
        gap: 10px;
        padding: 12px;
    }

    :root[data-ui="glass"] .glass-tickets-main .glass-card__title {
        font-size: 28px;
        line-height: 1.1;
        white-space: nowrap;
        overflow: hidden;
        text-overflow: ellipsis;
        word-break: normal;
    }

    :root[data-ui="glass"] .glass-tickets-main .glass-card__actions {
        width: 100%;
        justify-content: flex-start;
        flex-wrap: wrap;
        gap: 8px;
    }
}